Contact Us

Do you have a question about a product or service we provide? Use the form below to contact us and we will get back to you with an answer as quickly as we can.

Feel free to leave feedback that may help us improve our site, we would prefer to know what’s wrong so we can fix it - or what’s good so we can continue it!

Thank you! From all of us at The Glasses Case Shop.

 

Charlotte Avenue
Bicester, England, OX27 8BL
United Kingdom

The Glasses Case Shop is dedicated to offering a wide range of exciting and original glasses cases, reading spectacles, lens care and cleaning cloths and sprays, Sunglasses and optical accessories with a focus on fashion, style, quality and functionality.

Delivery & Returns

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Delivery & Returns 

FREE P&P when you spend over £30!
Just enter the promo code FREE30 at the checkout.

Delivery

To ensure our products reach you in perfect condition we use courier delivery. This takes 3-5 working days. If you require your purchases faster please see our express delivery options listed below.

STANDARD DELIVERY
Standard
3-5 working days
base cost = £1.50  
cost per item= £0.75p


EXPRESS DELIVERY
Next Day Delivery
A tracking number can be obtained after we have dispatched your order.
base cost = £3.50
cost per item = £0.75p

European Delivery - We only ship to the following countries Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Luxembourg, Monaco, Netherlands, Portugal, Spain and Sweden.

Europe - Royal Mail, signed for.
5 working days
up to - 100g = £8.20
additional items - £0.75p

Returns

We offer the right to return goods within 14 days from receipt of the goods for refund provided the product is returned to us in the condition you received it.

Please fill out the Returns form (click to access). We will be in touch with details of how to make your return.

You do not have to give any reason for return. However, a brief explanation will help us to improve the service we offer to customers in the future.

All shipping back to theglassescaseshop.co.uk is paid for by the customer. We are unable to refund you postal fees.

For full details please see our Terms & Conditions